FAQ

1. What is a scent diffuser, and how does it work?

• A scent diffuser is a device that disperses essential oils or fragrance oils into the air, creating a pleasant and aromatic atmosphere. 

2. What are the benefits of using a scent diffuser?

• Scent diffusers offer various benefits, including improving air quality, enhancing mood and relaxation, reducing stress and anxiety, masking unpleasant odors, and promoting better sleep and focus.

3. How do I choose the right scent for my diffuser?

• The choice of scent depends on your personal preferences and the desired mood or effect you want to achieve. Consider scents like lavender for relaxation, citrus for energy, and eucalyptus for congestion relief. Experiment with different scents to find your favorites.

4. Can I use essential oils in my scent diffuser?

• Yes, most scent diffusers are designed to work with essential oils. However, it's important to ensure that your diffuser is compatible with the specific oils you want to use and to follow the manufacturer's guidelines.

5. How often should I clean my scent diffuser?

• It's advisable to clean your scent diffuser after each use or at least once a month, depending on usage frequency. Regular cleaning helps prevent oil buildup and ensures optimal performance.

6. Do you offer warranties on your scent diffusers?

• We only accept returns for cases in which the item is damaged or if you have received the wrong item. If you need to return an item, please email us at admin@aromatex.com.

7. Can I return or exchange a scent diffuser if I'm not satisfied with it?

• Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your scent diffuser, you can return it within 7 days for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

8. Are your scent diffusers safe for use around pets and children?

• Yes, our scent diffusers are designed with safety in mind and are generally safe for use around pets and children.